Online counselling is a very popular model for support for young people. Variety of clinical issues can be solved by internet counselling, when combined with cognitive behaviour therapy. Web counselling is easily accessible to all individuals residing in rural or remote areas. Physically disabled can take advantage of online counseling as they seem to be more comfortable with using the internet.
On the other hand, clients can communicate more openly without concerns for bias of race, age, gender, size or physical appearance as there is no face-to –face contact. The flexible nature of these services benefits both clients and providers.